Shipping + returns

UK:

FREE Shipping (Royal Mail 2nd Class Signed For). 3-5 business days for delivery.

£3.95 – Royal Mail Special Delivery Guaranteed by 1pm Next Day

 

Europe:

£5.99 – Royal Mail International Tracked & Signed For. 3-5 business days for delivery.

 

USA:

£13.99 – Royal Mail International Tracked. 6-7 business days for delivery.

 

AUSTRALASIA

£14.50 – Royal Mail International Tracked & Signed For. 6-7 business days for delivery.

 

REST OF WORLD

£12.30 – International Tracked & Signed For. 6-7 business days for delivery.

 

*Please be aware that customs duties on international orders may apply.

We will endeavour to pack and despatch your order within 1 working day.

 

Refunds & Returns:

Non Faulty products: In the unlikely event the customer is unhappy with purchase, returns for a refund may be made within 30 days of receipt of order. Item must be unopened and in its original condition.

Please return to: The Kind Planet Company, South Stour Offices, Roman Road, Mersham, Ashford, TN25 7HS

We recommend returning the item tracked and signed for, as we cannot assume responsibility for lost post.

Faulty products: If your item is visibly damaged upon receipt of delivery, please notify delivery person that it is to be ‘received as damaged’.

If the item is damaged upon opening packaging, please get in touch with us via hello@thekindplanetcompany.com and we will endeavour to assist you.